Service Level Agreements

Whether you’re looking for permanent, temporary or contract staff, we’ll create a flexible solution with service levels to suit you perfectly.

  • We aim to source candidates within 72 hours.
  • We make sure every candidate we submit is fully qualified for the role, and we provide a skills profile where relevant. We never submit candidates unsolicited.
  • We give candidates detailed information about the position and the company.
  • We aim to submit a minimum of 4 candidates to achieve 2-3 interviews, leading to a successful placement. The market average is 10 candidates for 3 interviews.
  • We adopt a 360° feedback policy.

 If we can’t source candidates for a role, we’ll tell you why. And we’ll act quickly if you ask us to change our search criteria.